Privacy policy
Last updated August 7, 2026. This page explains the information this website may collect and how it is used to respond to service requests and understand website performance.
Information you submit
When you submit a contact or inspection request, the website may collect your name, phone number, email address, company name, property location, requested service, urgency, preferred contact method, and the message you provide.
How request information is used
Information submitted through the website is used to evaluate and respond to your request, communicate about potential restoration or reconstruction services, route the request to the appropriate person, and maintain a record of the inquiry.
Marketing attribution and analytics
The website may record the page where a request was submitted, referral information, and campaign parameters such as UTM source, medium, and campaign. Google Analytics is loaded only when the site owner configures a Google Analytics measurement ID. Analytics data is used to understand website performance and which marketing efforts generate inquiries.
Service providers
Website hosting, analytics, email, CRM, automation, or lead-routing providers may process information on behalf of Optimus when those services are configured. Information should be shared only as needed to operate the website, respond to inquiries, and manage customer relationships.
Do not send sensitive claim information through the form
The general website form is intended for initial service requests. Do not send Social Security numbers, payment card information, account passwords, or other unnecessary sensitive information through the form.
Questions
For privacy questions or requests concerning information submitted through this website, use the contact information published on the Contact page.