Terms

Terms and Conditions

Last updated October 25, 2026. These terms cover use of our website and our customer text messaging program.

Website use

This website is operated by Optimus Construction & Restoration (Optimus). You may use it to learn about our services and contact our team. You agree not to misuse the website, interfere with its operation, submit fraudulent requests, or attempt unauthorized access. Website content is general information. A signed project agreement controls the scope, price, schedule, and terms of actual construction or restoration work.

Contact form requests

By submitting the contact form, you ask Optimus to respond to your service inquiry using the phone number or email address you provide, including by phone when a number is supplied. Text messaging is optional. To request texts through the form, expand “Text updates (optional),” review the disclosure, provide a phone number, and select the SMS consent checkbox. Opening that section, submitting a request, or accepting these terms does not by itself opt you in to texts. You can leave the checkbox unchecked and still submit your request.

Optimus customer text messaging program

Our SMS and MMS program supports two-way customer service communications about construction, remodeling, mitigation, and restoration. Messages may include responses to service inquiries, estimate follow-ups, appointment confirmations and reminders, scheduling changes, and project updates. Some messages may be sent using automated technology. This program does not enroll you in promotional or advertising texts.

Consent and participation

We send program messages only after you opt in to receive the applicable communications. Simply visiting our website, accepting these terms, or providing a phone number does not by itself constitute consent to recurring texts. When you initiate a text conversation, we may respond to that inquiry; this does not enroll you in unrelated recurring or promotional messages. Consent is optional, is not a condition of purchase, and applies only to the disclosed messaging purpose. You must be authorized to use the number you provide. Please notify us if your number changes or is reassigned.

Message frequency and charges

Message frequency varies according to your inquiries, appointments, and project activity. Message and data rates may apply to messages sent and received, depending on your mobile plan. Contact your wireless provider for details about your plan and charges.

How to unsubscribe

Reply STOP to any program message to cancel text messages from Optimus. After you send STOP, you may receive one confirmation message, and no further program texts will be sent unless you opt in again. You may also contact us by email or phone to request that we stop texting you. Unsubscribing from texts does not cancel an appointment, project, or service agreement. Contact us by phone or email to continue service communications.

How to get help

Reply HELP to a program message for assistance. You can also email info@optimusreconstruction.com or call (435) 565-2160. For questions about your text or data plan, contact your wireless provider.

Delivery and carrier limitations

Text message delivery depends on your wireless carrier, network availability, and device. Delivery and timing are not guaranteed. Carriers are not liable for delayed or undelivered messages. Our text messaging program is not an emergency service. For an immediate threat to life or safety, call 911; for urgent property service needs, call Optimus to confirm availability.

Privacy

Our Privacy Policy explains how we collect and use customer and messaging information. We do not sell or share mobile information or SMS consent with third parties or affiliates for marketing or promotional purposes. SMS consent is not transferable to another business or an unrelated messaging program.

No guaranteed response time

Calling, texting, or submitting a form does not guarantee immediate dispatch, a specific arrival time, or after-hours availability. Current response availability is confirmed when you contact Optimus.

Insurance coverage is not guaranteed

Website descriptions of common insurance patterns are educational and are not a coverage determination. Coverage depends on the cause of loss, policy language, endorsements, exclusions, limits, deductible, and the insurer’s claim decision. Optimus does not promise that an insurer will pay for any service or amount.

Estimates and scopes

Website descriptions are not estimates or binding scopes of work. Actual recommendations and pricing depend on inspection, documented conditions, access, material damage, contamination, code requirements, trade requirements, and the agreement signed for the project.

Safety information

General emergency tips on this website are not a substitute for fire, utility, public-safety, medical, plumbing, electrical, environmental, or other professional emergency guidance. Do not enter an unsafe area or attempt a shutoff when doing so could put someone at risk.

Third-party trades and services

Some scopes may require licensed or specialized trades. The project agreement should identify how those services are coordinated when they are required. External websites and services have their own terms.

Changes to these terms

We may update these terms and will revise the date above when we do. Changes do not expand your messaging consent. If our messaging purposes change, we will obtain any additional consent required before sending those messages.

Contact Optimus

For questions about these terms or help with text messages, email info@optimusreconstruction.com or call (435) 565-2160.

Read our Privacy Policy.

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